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Bugs, ideas, a preset that will not load, a licence question. I read every message. Sign in first and it becomes a ticket you can follow; otherwise it lands in the same inbox and I reply by email.

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Faster answersMost questions are answered on the plugin pages: install, formats, activation for BR108, and the FAQ. Search finds those answers too.
Where it goesOne inbox for every Box Of Rules site. Tickets and messages are read by James, usually within a day or two.